Customer Service

For more than 25 years as a lens manufacturer, we consider our prime task to provide our optician partners with the best possible service.

From our location in Germany - on the outskirts of the capital Berlin - we provide lens solutions of the highest quality with quick turn-around times - even individual special requests!

Fast and competent advice with personalised contact

We offer a swift and competent consultation with the highest quality standard to answer your questions as quickly as possible.

We consider the personal contact with our qualified service staff as the key to your success. We don’t operate a call center with 0800 numbers and endless options, frustrating you to end up anyway at the wrong person.

Direct contact

Our employees are directly contactable and sit close to the production lines and the technical glass consultants. Here are authentic humans at work with a personal touch.

Sales representatives

Our sales representatives help you when you have questions about products, software installations of OPH-online, sales support or even product trainings.

Call us for your questions and requests.

Customer Service

+49 (0)3385 5476 - 0 Mon - Fri 6 am – 6 pm